# Careportals Documentation

> API documentation for My Platform

## Overview

- [What is Care Portals](/Getting Started/Overview/introduction.md): CarePortals is a fully customizable telehealth platform that provides the essential infrastructure for DTC telehealth brands selling prescription medication online. It features built-in E-commerce, Electronic Health Record (EHR), and Customer Relationship Management (CRM) systems.
- [Understanding the CarePortals Platform](/Getting Started/Overview/understanding-the-careportals-platform.md): The CarePortals platform is built into three distinct portals that work together to manage all aspects of your brand. Each portal serves a specific function. The Customer Relationship Management (CRM) Portal is used for configuration, workflow automation, and marketing, the Electronic Medical Records (EMR) Portal is for daily operational tasks, and the Patient Portal is the interface for end-users.
- [How to Use the Documentation](/Getting Started/Overview/how-to-use-the-documentation.md): This provides a comprehensive guide to the CarePortals platform. It is designed to help you understand its features and manage your daily operations effectively.

## General

- [A Tour of the CRM Portal](/CRM/General/a-tour-of-the-crm-portal.md): This is a new page. Start writing!
- [Setting Up Your First Product and Purchase Workflow](/CRM/General/setting-up-your-first-product-and-purchase-workflow.md): This is a new page. Start writing!
- [Understanding Promotions vs. Coupons](/CRM/General/understanding-promotions-vs.-coupons.md): This is a new page. Start writing!

## Products

- [Create a Product](/CRM/Products/create-a-product.md): This guide walks you through the steps to create a new product.

## Configuration

- [The Workflow Automation Engine](/CRM/Configuration/the-workflow-automation-engine.md): This is a new page. Start writing!
- [How to Build a Workflow to Send an Email](/CRM/Configuration/how-to-build-a-workflow-to-send-an-email.md): This is a new page. Start writing!
- [How to Configure an Intake Form](/CRM/Configuration/how-to-configure-an-intake-form.md): This is a new page. Start writing!
- [How to Set Up an Appointment Service](/CRM/Configuration/how-to-set-up-an-appointment-service.md): This tutorial guides operational and support teams through the complete lifecycle of a patient order within the Electronic Medical Record (EMR) Portal. The EMR is the most frequently used part of the platform where your team will perform its daily tasks, such as managing patients and orders. An order progresses through a series of statuses that mark its journey from the initial payment to the final shipment.

## General

- [A Tour of the EMR Portal](/emr/general/a-tour-of-the-emr-portal.md): The EMR Portal is where you will manage all day-to-day patient interactions and order fulfillment. The main navigation menu on the left provides access to the following modules:

## Other Pages

- /
- /CRM/Configuration/how-to-build-a-workflow-to-send-an-email/
- /CRM/Configuration/how-to-configure-an-intake-form/
- /CRM/Configuration/how-to-set-up-an-appointment-service/
- /CRM/Configuration/the-workflow-automation-engine/
- /CRM/General/a-tour-of-the-crm-portal/
- /CRM/General/setting-up-your-first-product-and-purchase-workflow/
- /CRM/General/understanding-promotions-vs.-coupons/
- /CRM/Products/create-a-product/
- /Getting Started/Overview/how-to-use-the-documentation/
- /Getting Started/Overview/introduction/
- /Getting Started/Overview/understanding-the-careportals-platform/
- /Homepage/
- /emr/general/a-tour-of-the-emr-portal/
- /reference/api/get-a-greeting/
- /search/